Version of 12 August 2023
This is the official website of the Swiss Charity Association RETURN.
If you have any questions, don’t hesitate to contact us.
Information we collect
We will collect and process the following personal information about you: name, email, mobile, date of Birth, address, payment Info, temporary asylum from war, accommodation documents, other information.
How we collect your information
We collect/receive information about you in the following manner:
When a user fills out one of the contact forms, sends us information via e-mail or otherwise, also when a user interacts with the website.
How we use your information
We will use the information that we collect about you for the following purposes:
Carrying out directly charitable activities within the framework of projects in which the user agrees to participate;
Informing you about important events regarding our projects, if you have given your consent and subscribed to our newsletter;
Analysing information in order to provide more convenient information and charity services;
Improving the operation of the site;
Protecting the site.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How we use your information when you make a donation
When you make a donation to RETURN Association, we use the personal data that you provide to process your payment and to keep a record of your support. When we use personal data in this way to meet our charitable aims, in data protection terminology our lawful basis is ‘legitimate interest’.
We record your name and contact details, and the type and amount of your donation in our donor database and email management system.
We will keep in touch with you by email to keep you informed about the results of your donations and our work. You can opt out of receiving these emails by emailing us at email@example.com.
We will not share your contact details with other organisations to use for their own marketing purposes without your prior consent.
We keep records of financial transactions in accordance with Swiss and international law. We keep other records on an ongoing basis to manage our relationship with you. We keep data retention regularly under review.
If you make a significant donation, we may need to carry out checks including on the sources of the funds and any business or other interests that you have. We do this to protect the reputation of RETURN Association, and to meet legal and regulatory requirements. When we use personal data for this purpose, in data protection terminology the lawful basis is ‘legal obligation’.
If you have any questions about being a supporter or partner please get in touch with us at firstname.lastname@example.org and we will be happy to help.
How we share your information
We do not pass your data on to third parties. However, there are exceptions, such as when we are required to do so by law.
Retention of your information
In accordance with current legislation, you may have a right to access and rectify or erase your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at email@example.com. We will respond to your request in accordance with applicable law.
You can opt-out of our newsletter by emailing us at firstname.lastname@example.org.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use:
Manage cookie preferences.
You can change your cookie preferences any time by clicking on the button in the bottom left corner of the site. This will let you revisit the cookie consent banner and change your preferences.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, under force majeure circumstances which are beyond our control and which we cannot influence, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third party links & use of your information
Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at RETURN Association: email@example.com. We will address your concerns in accordance with applicable law.